How do I download the free software?
Wicked Pokies casino software packs in top-notch games with unreal graphics and sound for an epic gaming experience. Once you install, you’ll have a selection of popular games ready to play, with the option to add even more from within the software. Click here to get started.
What do I do once it’s downloaded?
You're set to install! The casino software should be saved to your desktop by default. If it’s playing hide and seek, use the search function in your computer: hit "Start," go to "Find," and type in "Wicked Pokies." When you locate the file, double-click to start the installation, and get ready for action.
What are the minimum system requirements?
How do I connect to Wicked Pokies?
First things first, ensure you're connected to the Internet. Then:
OR
How do I sign up at Wicked Pokies?
Easy as pie, mate! Just hit that "SIGN UP" button on the homepage-whether you're on mobile or desktop, it's right there. You’ll need to set up a username and password (keep it secret, keep it safe!). These will be your keys to the casino every time you want to play.
Want to make it even easier? Add us to your home screen for quick access:
For Android
For Apple (iOS)
When asked if you want the software to remember your password, just hit "Yes"-but only if you're the sole one with access.
What’s the minimum deposit to get started?
To kick things off, you’ll need to pop A$25 in via Crypto or card to start playing.
Can I load up more credits in ‘Play for Fun’ mode?
Absolutely! Just hit up the "Visit Cashier" button, enter however many credits you want to deposit, and you’re good to go. You can top up as much as you want while you're having a bit of fun.
How do I log in to the casino?
Forgot your password?
What if I try logging in but it doesn’t connect?
Looks like you might have a dodgy or slow connection. Just disconnect, reconnect, and try again. No biggie!
Are my transactions safe?
You bet! Wicked Pokies uses top-tier SHA256 – 2048 Bit encryption to keep your transactions secure. That’s the gold standard for online banking, trusted by major financial institutions. Just remember, the banking options are for real players, so make sure you're playing with real cash, not play credits.
How do I deposit credits?
Why are my credit card deposits getting rejected?
Some banks have decided to deny card holders for online gaming. But no worries-we’ve got your back with alternative payment options. Check out these other ways to top up your account and keep playing.
How do I withdraw my winnings?
You don’t have to withdraw at the end of every session-your balance is saved and ready for your next play. But when you’re ready to cash out, just hit the "withdraw" button in the casino software, enter how much you want to pull out, and it will appear in our system immediately. If it’s your first big withdrawal, we might need you to confirm a few details for security. And hey, if you change your mind, you’ve got 24 hours to reverse that withdrawal request if you need to.
What fraud prevention measures are in place?
We take fraud prevention seriously here at Wicked Pokies. Our security team’s on the lookout to keep everything above board. You might be asked to verify your identity, share copies of your credit cards, or provide a signed deposit history when you’re making a withdrawal. We do this to make sure your deposits and withdrawals stay legit and fraud-free.
Is my credit card number safe with you guys?
Absolutely! Your details are in safe hands. Before you make any credit card transactions, you'll need to enter your personal Wicked Pokies account number and password. All transactions are encrypted, so your info is locked up tight. Don’t worry, your credit card or personal info will never be shared with anyone else. We’re all about keeping it secure.
Is my account number and password safe?
You bet! We use SHA256 – 2048 Bit encryption to keep your data safe and sound while data is transferred over the internet. You’ll get a unique account number, and only you get to pick your password-no one else can access it, ever.
How do I get tech help?
No stress! Wicked Pokies has your back 24/7. Whether it’s a question, a suggestion, or you need a hand, our VIP support team is just a click away. Reach out anytime, we’re here to help you keep things rolling.
Who do I contact for queries?
If you’ve got questions or need assistance, our support team is ready to help whenever you need. Here’s how to get in touch:
How fair are the games at Wicked Pokies?
You can bet your bottom dollar, our games are legit. Powered by the industry-leading Spin Logic software, every spin and wager is as fair as they come. Plus, you can even review your gameplay history, wager by wager. We’re all about transparency, and our payout percentages are reviewed by independent auditors.
What happens if I lose my connection to the gaming server?
If your connection drops but the bet gets processed, we’ll make sure your balance is updated with the results. If the bet doesn’t go through, we’ll pick up where you left off the next time you hop back into the game.
What’s the Wicked Pokies Loyalty Program all about?
Here at Wicked Pokies, we’re all about giving you the most epic gaming experience, and our Loyalty Program is designed to reward you for your play. The more you spin, the higher you climb through the tiers, unlocking wicked perks along the way.
How do I get in on this?
Once you’ve signed up for a Real account with us, you’re automatically a member of the Loyalty Club! No extra forms to fill out or hoops to jump through-just play, and you’re in. Plus, it’s FREE to join as long as you’re playing for real money.
Where can I check my loyalty points?
Log in to the casino, head over to the My Account section the cashier, and hit up "Comp Points" to see your loyalty details. It’s that easy.
What can I do with my points?
You can trade your loyalty points for Wicked Pokies casino credits! For every 1000 points, you get AUD1.00 to keep the fun rolling. The more you play, the faster you rack up points, and the more you can redeem for awesome bonuses. For example, 5000 points = AUD5.00 in credits.
Why can’t I always redeem all my points?
You need to have at least 1000 points to redeem them. So, if you’ve got 678, hang tight a bit longer, and once you hit the 1000-point mark, you’ll be good to go.
How do I level up in the Loyalty tiers?
When you place your first real money wager, you’ll automatically join the Bronze Tier. To level up, you’ll need to meet these deposit requirements since the account was opened:
So, the more you play, the more rewards come your way! Keep climbing, mate.